Terms of Service - Swole Cakes

Last updated: 20-0702025

Welcome to www.swolecakes.com (the "Site"), operated by Swole Snax Private Limited, trading as Swole Cakes ("we", "us", "our"). By accessing or using our website and purchasing from us, you agree to be bound by the following Terms of Service ("Terms"), including any policies referenced herein.

Please read these Terms carefully before using our Site.

1. About Swole Cakes

Swole Cakes is a New Zealand-based brand offering high-protein, low-sugar baking mixes and snacks. Operated by Swole Snax Private Limited, our products are crafted to support better food choices without sacrificing taste — ideal for active individuals, families, and anyone aiming for a healthier lifestyle.

2. Use of This Website

By using this Site, you confirm that you are at least the age of majority in your country or region. You agree not to use our Site or products for any illegal or unauthorized purpose.

Any violation of these Terms may result in the suspension or termination of your access.

3. Product Information & Orders

We aim for accuracy in our product listings, but we do not guarantee that all product details, availability, or prices are error-free.

- Orders are subject to acceptance and availability.

- We reserve the right to cancel or limit any order.

- Product packaging and ingredients may change without notice.

4. Payments

All transactions are processed securely via Shopify Payments and other supported gateways. Prices are listed in NZD and may include GST unless otherwise specified. Currency conversions may apply at checkout for Australian customers.

5. Shipping & Delivery

We currently ship to New Zealand and Australia.

Estimated delivery timeframes and shipping rates are shown at checkout.

Once dispatched, we are not responsible for shipping delays caused by carriers or customs. For more information, see our Shipping Policy.

6. Returns & Refunds

We want you to love our products. If something isn’t right, email info@swolecakes.com within 7 days of receiving your order.

- Returned items must be unopened and in original condition.

- Refunds or replacements are issued at our discretion.

- Shipping costs are non-refundable unless the return is due to our error.

See our Returns Policy for full details.

7. Health & Nutrition Disclaimer

Our products are intended to support a healthy lifestyle but are not a substitute for medical advice.

- Always consult your healthcare professional before making dietary changes.

- We do not guarantee any results such as weight loss or muscle gain.

- If you have allergies or health concerns, please read ingredient labels carefully.

8. Intellectual Property

All content on this Site (logos, product names, designs, photos, etc.) is the property of Swole Snax Private Limited and may not be reproduced without written consent.

9. User Submissions

Any feedback, reviews, or content you submit may be used for marketing or internal purposes.

You agree not to post anything unlawful, harmful, defamatory, or misleading.

We reserve the right to remove any content that violates these Terms.

10. Third-Party Tools & Links

We may offer tools or links to third-party websites.

We are not responsible for the content, privacy practices, or reliability of any third-party services.

11. Limitation of Liability

To the maximum extent permitted by law, Swole Cakes shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

All products are sold "as is" without warranties beyond those required by New Zealand consumer law.

12. Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of those changes.

13. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be handled in New Zealand courts.

14. Contact Us

If you have any questions or feedback, please contact:

Swole Cakes

Email: info@swolecakes.com

Website: www.swolecakes.com